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Reschedule My Ticket

CAN’T MAKE IT TO THE CLASS?  NO WORRIES.  RESCHEDULE YOURSELF FOR ANOTHER NIGHT.

Use the form below to obtain a voucher.  voucher codes are used on the CHECKOUT page when you pay for an event. Simply enter your voucher code as a coupon to redeem your voucher. Your voucher will work on any public event or private party ticket

NOTE: You cannot request a voucher within 24 hours of an event. Vouchers are good for 90 days from the time they are generated.

Terms and Conditions

Terms and Conditions for Pottery Camp Classes and Events

  1. Registration & Payment: All classes and special events at Pottery Camp require a non-refundable deposit or full payment at the time of registration. If full payment is not collected at registration, it is due in full at checkout on the day of class or event.

  2. Cancellation & Refunds:

    • If you cancel less than 24 hours before the event, you may lose your payment. If you find that you cannot attend more than 24 hours in advance, click on 'Reschedule My Ticket' at the bottom of the website where you can request a voucher good for 90 days. Due to the nature of the event, some special events with guests and fundraisers may not be eligible for rescheduling and therefore considered a donation if not used.

    • In the case of event cancellation due to government mandates, power outages, or unsafe conditions, you will receive a refund in the form of Pottery Camp studio credit for use in a rescheduled class, event or in studio.

  3. Age Requirement: By purchasing tickets, you confirm that you and/or your guests are the required minimum age for the event. For events with age restrictions, please refer to the specific class or event description.
  4. Chargebacks: By purchasing tickets, you agree to resolve any payment disputes with Pottery Camp directly. Chargebacks or disputes initiated with your credit card provider will not be accepted unless resolved directly with us.
  5. Service Delivery: The service will be considered fully delivered once the event starts at the scheduled time. After the event begins, no refund requests will be entertained.
  6. Right to Modify Terms: Pottery Camp reserves the right to modify, revise, or amend these terms and conditions at any time without prior notice. Updates will be posted on our website and will take effect immediately upon posting.
  7. Governing Law: These terms and conditions are governed by the laws of the state of North Carolina.